Shopping Guide

 

Member

You don't have to become a member to place an order, but it offers various benefits such as receiving shopping credits, checking order status, and accumulating spending to become a VIP. 

New members can enjoy up to 300 NTD shopping credits for their first purchase. To learn more about our membership program and claim your shopping credits, please click on the "gift icon" in the bottom right corner.

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Method of Payment

We accept Credit Card, Google Pay, Shop Pay

Available credit cards: Visa, Mastercard, JCB, American Express

Product prices and payment amounts do not include customs duties. Any additional taxes due to importation are the responsibility of the customer.

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Shipping Charges & Fees

Orders will be shipped by the appropriate courier for delivery based on the shipping area.
▪︎ Taiwan：Yamato, SF Express 
▪︎ Hong Kong/Macau: SF Express 
▪︎ Japan：SF Express 
▪︎ Other overseas countries：DHL, UPS, SF Express 

Free Shipping
▪︎ Taiwan: over 5000 NTD
▪︎ Hong Kong/Macau 1600 HKD
▪︎ Singapore/Malaysia 200 USD
▪︎ Japan 30000 JPY
▪︎ US/Canada 300 USD
▪︎ Europe: 300 EUR
▪︎ England: 250 GBP

NOTICE: Product prices and payment amounts do not include customs duties. Any additional taxes due to importation are the responsibility of the customer.

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Delivery time

Products will be shipped within 2-5 working days, and shipping times may vary by region.

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Returns and Exchanges

The return policy for products will be indicated in the "Shipping & Returns" on the product page.

For detailed return guidelines and procedures, please refer to <Returns>.